Can I get a refund if I have to leave early?

No. Your reservation removes the ability for us to offer the villa to others.  We suggest that you purchase travel insurance.

Do I have to start my Serendipity Jamaica vacation on a certain day of the week?

No. The beauty of a villa vacation is that it is entirely customized to your needs.  What day would you like to start your vacation?

How do I check into Serendipity Jamaica (and how do I find it)?

Leave all your worries back home.  Once you are at arrive at Sangster International Airport (MBJ) in Montego Bay, we will take care of everything.  Our driver will be waiting for you at the airport, with a sign identifying your party.  Our driver will take your to our villa, where our friendly staff is eagerly awaiting your arrival.  No paperwork – you’re on vacation!

What are suggested tips?

10-15% of your rate at the end of your stay.

What are the minimum required stays at Serendipity Jamaica?

Three nights, but you won’t want to leave!

What are your deposit and cancellation policies?

80% refund if cancelled 60 days or more prior to arrival.  No refunds within 60 days of arrival.

What are your rates?

Rates can be found here and are based on number of rooms (double occupancy) not number of guests.

What is your deposit policy?

25% deposit required within 7 days of booking, final payment due 60 days prior to arrival.  Full payment due when booked less than 60 days in advance.  Refundable damage deposit of $600.00 is due with full payment.